1 STAR LETTING AGENTS
22 unresolved complaints
"Worse letting agents in Cardiff, these company are the most racist letting company I’ve ever seen"...
1 STAR STUDENT SERVICES
22 unresolved complaints
"If you are a student letting a property for the first time, I cannot stress how much I would avoid 2let2 if possible"...
1 STAR DEPOSIT RETURNS
14 unresolved complaints
"If you are a student letting a property for the first time, I cannot stress how much I would avoid 2let2 if possible"...
2LET2 REVIEWS
97 Wyeverne Rd, Cardiff
1 star review / January 2024
"Worse letting agents in Cardiff, these company are the most racist letting company I’ve ever seen in the whole of Wales. Imagine them requesting i and my partner give one guarantor each before we can let a 2bed property"...
Tonade tunrayo
Student
1 star review / May 2023
"If you are a student letting a property for the first time, I cannot stress how much I would avoid 2let2 if possible. CPS has a really bad reputation and honestly, I know other students who have had less issues with them"...
Ben Podevin
Student
1 star review / May 2022
"A rat infestation reported to the letting agency and they failed to tell tenants when they would send someone out. No sense of urgency, phone calls go unanswered, rude staff… leaving tenants at risk of disease, emotional distress"...
stephen casey
Student
1 star review / 2020
"Cut all contact with us once they moved us in. Had a slug problem: no response. Never showed us where the water meter was: no response. They were fine scheduling viewings at 6 though, but don't expect them to reliably show up"...
Clement Julia
Student
1 star review / 2020
"Worst agency for students : the houses are unsanitary, and they charge fees from nowhere. 0 honesty. Judge Rinder already have contacted people who have been the victim of this agency, just saying"...
Marin Le Nabasque
Student
1 star review / 2019
"Awful experience. And UNSAFE HOUSE!
They've posted reviews for themselves here to try and make them look better. How many young students are called Susan at present?"...
Ashley Boyle
Student
1 star review / 2019
"Do NOT let off these people. They prey on students who don't know much about renting houses and bleed them dry for everything they can. Money grabbing, horrible staff. I would not use this agency ever again, absolutely vile"...
Chloe Morgan
Student
1 star review / 2019
"Predatory letting to students who they know will not chase up problems. Would strongly advise against letting a property with this company."
Robert Scott
Student
1 star review / 2018
"Had to take this company to court a few years ago for basically not living up to any part of their contract, providing a building site (promptly condemned by the council) as a 'student residence' and have since helped friends with their legal proceedings"...
Christopher Keeble
Local Guide
2let2 reviews conclusion
1. Numerous negative reviews accuse 2let2 Cardiff of unethical and potentially illegal practices such as illegal evictions, harassment, and assault of tenants.
2. Reddit users strongly warn against using 2let2 Cardiff, labeling them as a "scam" and "abusive" agency that should be avoided at all costs.
3. There are allegations that 2let2 Cardiff threatens tenants with intimidation tactics like "sending the boys around" if complaints are made.
4. Some users report issues like 2let2 Cardiff refusing to release tenants from contracts, forcing them to pay full utility bills for empty properties, and making false claims about property conditions to unfairly deduct from deposits.
5. The negative reviews and Reddit comments paint a picture of an agency that mistreats tenants, fails to properly maintain properties, and engages in unethical business practices aimed at exploiting renters, especially students.
While 2let2 Cardiff's own website portrays them as a reputable letting agency, the overwhelming consensus from tenant experiences shared online is that this agency should be avoided due to their questionable conduct and disregard for tenant rights and wellbeing.